Reviews

We’re always glad to have customer comments, if you would like to comment on our service please feel free to below, or by email/letter, thank you!

Please also see the seperate ‘Discus’ comments at the foot of this page.


29th September 2017

I just wanted to write to say thank you for an incredibly professional service after selling my Mum's motorhome to NDM this morning. It has been a very difficult time for us all with the loss of my father, selling the motorhome was going to be an emotional time for my Mum and after explaining this to Peter the sale was handled so well. My Mum and Dad spent so many happy years in the motorhome.

Many thanks indeed and I will will certainly be recommending NDM to friends and family.

Kind regards

Steve Hart

1st Sept 2017

We upgraded from our 2005 Autocruise in July 2017 and bought our 2008 Rapido 7099F from North Devon Motorhomes. The vehicle was as immaculate as described, Peter and the staff at ND Motorhomes supplied a first class service. 

The motorhome came with a new habitation certificate and was fully serviced, they even had fitted a new cam belt that wasn't due to be replaced yet. 

If you are looking for a motorhome I can highly recommend contacting them for a friendly no obligation service. 

Norm and Gill, Essex

28th March 2017

We upgraded from an older camper van to a 2009 Swift Escape, saw it, liked it, Peter sorted it all out, so we bought it. Very happy with the service and will recommend to any one looking for a motorhome, give them a call, better still, go along and look as my wife and I did, she's thrilled with the new van and planning places to see. 

A big thank you to all at North Devon Motorhomes, a great team to deal with, well recommended.

R Greenaway

8th March 2017

We are now the proud owners of an Autosleeper Duetto and would like to thank the team at NDMotorhomes for a beautifully presented Duetto and a smooth handover and transaction.

The Ford Transit, in my husband`s words is a "doddle to drive" and for me, the interior fixtures and fittings, a sheer, lovely luxury!

Thank you always, for your patience and helpfulness and of course excellent cuppa.

Although, the weather has been too horrible to take it very far, we look forward to testing it out next week, on a long journey there and back but are confident that the Duettos' performance will be as good as it looks!

All the best to you for the future.

Peter and Audrey

21st February 2017

Hi Peter & Mike,

Thank you so much for the excellent service you provided when we purchased the Lunar Lexon EW Caravan in January, and for being understanding when there was a delay in collecting due to the weather.

My daughter is now living in the Caravan and was very pleased with the presentation and all the extras which came with it, ie Water Hog and Pump, Waste Master,and Electric Hook Up Cable.

It was certainly worth the trip from Bristol to North Devon, and a pleasure to do business with you both.

Wendy Gilvear

27th January 2017

Excellent service selling our camper on our behalf. Thanks to NDMH. 

Stuart Cook

7th December 2016

We would like to thank you for the smooth purchase of our caravan. Your valet and preparation of the vehicle including a service was first class. You included all we needed for a holiday right down to a set of crockery. Excellent service and would recommend you unreservedly. 

Regards

Terry and Pat Davies

5th November 2016

Hi Peter

Just to let you know we are very happy with the Bailey Pageant that we have brought from you.

We had looked at a few dealers prior to finding you, and were pleased we found you.

The photos and description of the van on your website were accurate and clear, negotiation was a pleasure, preparation of the van and the handover was great. Nothing was too much trouble. 

Will defiantly recommend you and your team.

Thanks again for your help.

Jason, Sarah and Charlie

31st October 2016

Hi

We popped in to your place on Saturday and just wanted to say thank you for showing us some campers it has given us a good insight into what we want and whilst not quite in a position to buy just yet hopefully within the next couple of months we should be and certainly by March 2017. Also to say how helpful and honest you were and we will certainly be coming to you when we are able to buy.

Kind regards

Jenny

September 2016 - By email

Hi Gentlemen

Buying the Duetto campervan was my first dealing with NDMH but I will happily buy the next vehicle from them.

They didn't try to hard sell me a vehicle but listened to what I wanted and matched that to a suitable camper. They were knowledgeable about their vehicles, offered a fair trade in price and sprung no unpleasant surprises during the sale process. Everything was up front and honest in my opinion.

At handover, the equipment was fully demonstrated to my satisfaction and they had as long as it took for me to understand how things worked. There was no pressure. The vehicle was thoroughly prepared and well presented and has been almost faultless.

Almost? A drain tap has malfunctioned but by return of email, the matter was resolved.

Nice people to deal with and well worth a journey to north Devon.

Martyn Moss  

July 2016 - By email

Hi guys,

Well we have had our Autosleeper Symbol for about 3 weeks now and we have just got back from our first 5 day trip to both Truro and Port Isaac. The van behaved very well indeed, and we had no problems at all. It’s a steep learning curve for both Irene and myself, but with the van and all that goes with it working so well its been a great experience, the added bonus is our two West Highland Terriers loved it too. 

Should we get a small win on either the lottery or premium bonds we will be in touch to buy something a little larger.  

Please feel free to add this e mail to your reviews so other would be customers can see what great service you give to your customers.

Again many thanks, Brian & Irene -  Plymouth

March 2016 - By email

Hello Peter and crew,

Just to say we have owned The Beast our Hymer for a year now and we love her, she has been all over Norfolk last year and this year we are off to France and Spain as Paul retires in June. We tell everyone who asks the Hymer where we bought it  up there in Ilfracombe and about your fantastic service and help buying our Hymer, thank you from Lin and Paul - Hymer B654.

St. Ives Cambs

11th January 2016 - by letter

Chausson 85 Motorhome:

Many thanks againg for the professional manner in which you and your staff handled the issue with the instrument panel on our vehicle.

As promised and in an effort to support and show our appreciation I have enclosed a cheque which I hope at least goes someway to meeting half the cost of the parts.

Yours sincerely

Mark and Janine Copleston

4th Jan 2016 by email:

We recently decided to sell our camper van and were pleasantly surprised at how quickly and easily we were able to make the arrangements for it to be sold.  We are happy to commend North Devon Motor Homes to anyone who is seeking to buy or sell a Motor Home. In fact, when we buy our next motor home, we will be paying them a visit!

Kindest regards,

Revd Dr Karen E Smith

Nov 2015

Just a very grateful thank you to young man from NDMH who helped us with cardboard and tape to cover our smashed window and mirror after staff at the service station on A3125/B3230 recommended you, and to say that when we are next in North Devon we will be recommending you to all our friends etc too.

Once again, our sincere thanks.

Barry JEFFS

Captain Royal Marines

Colina Hine

Having to sell our motorhome through ill health we would like to thank you for your friendly, fair service.  We hope whoever buys our vehicle has as much enjoyment using it as we did.

From:  Mr and Mrs Edwards, North Devon

We purchased our caravan at the beginning of the year and have had excellent service from both father and son.  Our caravan was checked and serviced prior to collection and we can only but recommend them to anyone thinking of purchasing a caravan from a local dealer.  Nothing was too much trouble, and any queries we had were promptly dealt with.

By email

Dear Peter and Mike

Just a quick note to say how much we enjoyed our negotiations with you on Monday.  As you know, we were almost victims of a scammer on our first attempt to sell our motorhome, so it was a huge relief to meet up with you at our second attempt.

We were fascinated by Mike's damp meter and impressed by the professional way you dealt with our transaction.

We were reassured by your invitation for us to accompany you to the bank to arrange payment, and we did enjoy our lunch with you while we waited for our bank to confirm that the funds had been successfully transferred.

Should we decide to buy another motorhome (or indeed a caravan),  you can be certain that you will be our first port of call.

Very best wishes for the future.

John and Sally White

Dear Peter and Mike

I am very pleased with my Autosleeper camper van which I collected from you recently after a long search.

I received very friendly and helpful service from both of you.

I was also very appreciative of the thoughtful provision of enough fuel to get me home!

I wish you both every success with your business in the future.

Kind Regards

P R

29th November 2013 (by email)

Dear Peter & Mike we would like to express our thanks for the very fair and efficient way that you dealt with our motorhome sale, (Autocruise Starfire 2000) and for your advice and hospitality on our visits to your premises. 

We would happily recommend your company. 

Best wishes for the future.

Peter & Kath Rush

John and Maureen Butcher (by email)

Dear Mike.

Thank you for your excellent customer service and a very well prepared motorhome we took delivery of in. We have been to several place in and around North Devon in the last week and have enjoyed the experience of owning our first motorhome.

We would certainly recommend your company to anyone looking for a caravan or camper van as a first port of call. 

Once again thank you for your first class service. 

John and Maureen Butcher.

11th June 2013 (by Letter)

Mr and Mrs P H  Capon

Dear Mike and Peter

My wife and I would very much like to take this opportunity to thank you both for the kind care and attention you gave to us when we purchased a motor home from you very recently.  

The motorhome was a 2006 VW LT35 2.5 TDI which was very modern and alive with technology when compared with our old VW Autosleeper, so much so, that my wife became concerned that we had made the right decision.  When I phoned the next day to ask if we could come to view the motorhome again to ensure that we had made the right choice, we were treated with the greatest kindness and courtesy and assured that there was no pressure, even though we had put down a deposit, as it was your policy to ensure that the customer was entirely happy with their purchase.  

We would say that because of the professionalism and gracious attitude of both Mike and Peter Stern that my wife’s fears were completely allayed and that having been shown all around the motorhome again and with everything explained we knew we had made the right choice.

We have only just returned from a holiday and have found the VW LT35 a dream to use and drive and are extremely delighted with its performance.

Thank you both again as it has been a pleasure to do business with you as we have found you to be both fair and genuine in all your dealings with us throughout the whole transaction.  Therefore we would not hesitate to recommend your service to anyone who is looking to purchase a motorhome.

All the very best for your future

Peter and Audrey Capon

3rd August 2013 (by Letter)

Mr R Poulter

Dear Mike and Peter

Just a line to thank you for selling my campervan on a sale or return basis.

After a nightmare experience buying the van from south coast campervan company, it was a pleasure doing business with you.

A straight forward sale, no problems and the funds transferred immediately to my account.

I would certainly recommend North Devon Motorhomes to any potential buyer.

R.A.Poulter

Marian and Phil Laycock (by Letter)

Dear Peter,

We're very pleased with our Avondale caravan and for the service carried out prior to purchase.

Many thanks for you help and service too.

Marion and Phil Laycock

Mr Mrs Cunningham

Just a note to say Thank you for your hospitality when we arrived in Devon last week, and for looking after us so well.

So kind of you, we arrived home safe and well, no problem with the van.

Regards

Mr Mrs Cunningham

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North Devon Motorhomes Limited - Caravan and Motorhome Sales
Mullacott Industrial Estate - Ilfracombe - North Devon - EX34 8PS
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