Reviews


We’re always glad to have customer comments, if you would like to comment on our service please feel free to below, or by email/letter, thank you!

Please also see the separate ‘Discus’ comments at the foot of this page.


Doug Gazey

16/08/2021

Absolutely brilliant service, very helpful and knowledgable would highly recommend along with very competitive pricing.

I was attracted towards a particular motorhome with Peter and found him to be extremely professional and helpful on the review process. He went out of his way to provide me with all I needed and I was so impressed I even bought the vehicle before seeing it! On delivery the paperwork and admin issues were extremely well-handled and I am utterly delighted with the vehicle that I have purchased. This is a guy who takes clients seriously and provides whatever information one requests whilst ensuring a very clean and helpful delivery at the conclusion, such a contrast to many in the industry.

HughWard - June 2021

Niki & Séan - March 2021

We purchased a Westfalia Amundsen 540D from North Devon Motorhomes early this year. The service from start to finish was faultless. Peter was both knowledgeable and accommodating to our requirements, even to the point of providing a FaceTime video tour of the vehicle due to COVID-19 restrictions. Would definitely use them again in the future and do not hesitate to recommend NDMH to others looking for either their first or subsequent motorhome purchases.

By email, 28th October 2020

Having never owned a caravan before, we had absolutely no clue what we were looking for. Peter was very, very patient with us and answered all of my many questions. When we picked up the caravan last week, he also spent time explaining everything and of course answering more of my questions. I would highly recommend Peter and North Devon Motorhomes. Customer service is second to none.

Thank you again

Michelle

Josie Sewell

21st July 2020

I contacted Peter for advice on getting a tow-bar for our newly acquired motorhome, which we didn’t buy from them, as they had one for sale like ours with a tow bar on. We received a reply back straight away giving us details of where we could go, if this is the service they supply to a non customer, then I think we may be customers in the future, thank you Peter for your help ,we will definitely think about buying from them next time 

From Autotrader

"Top notch family business"  

By Bill S | 19 Jul 2020

We recently purchased an Autosleeper Gatcombe from this family run business in North Devon. From start to finish of the transaction Peter and Mike could not have been more helpful. 

Totally honest and upfront with the description and history of the vehicle. Communication and customer care was first class. 

Absolutely delighted with the van and hope to enjoy her for years to come. 

Would we recommend them?......absolutely!!....... and with pleasure.

"I have just got back home after spending 3 months travelling around the UK in my new to me, 19 year old Peugeot Boxer Symbol. I live in Cornwall and found the van on-line and it looked like exactly what I was after so made an appointment to view the next day. I was pleased with what I saw and put a deposit down there and then. I then returned a week or so later to complete the purchase, after they had sorted out a couple of problems with the heater and did a habitation check to make sure it was all safe and sound. Even though I arrived late for the hand over and it was raining and already dark Peter took the time to talk me through everything I needed to know, sort out the road tax online for me and off I drove into the night. As a woman travelling on her own with only a small dog for security, I was a little apprehensive but my lovely new van never let me down; no leaks, no breakdowns, no problems at all. Everything internally worked as it should including the heater which was essential as I made my way through the British winter weather. I even made it up to the Scottish Highlands and embraced wild camping as my confidence grew and campsites that were still open for business in the deep mid winter diminished. 3500 miles later and I just want to say thank you so much Peter and Mike at North Devon Motorhomes for making my adventure possible. I am quite sure it will be the first of many in my fabulously reliable, wonderfully retro, camper van."

Enough said.

All the best,

Sarah

Ed Stratton by eMail

23 July 2019 at 18:43:49 BST

It was a pleasure from start to finish doing business with Mike and Peter of North Devon Motorhomes. We had visited their premises a couple of years previously to look at motorhomes for sale and on that occasion, although they had an impressive stock they didn’t have the precise model that we wanted (they had a model we wanted but it was the manual gearbox version and we wanted an automatic which was hard to find - we subsequently found one after a nationwide search). Now, two years later, when we decided to sell it our first thought was to call Mike and Peter as we knew they would provide a very professional service. Sure enough we were able to do a very reasonable deal and they came to collect the van and we received payment the same day. Every aspect of dealing with them was smooth and professional and I would recommend their services to anyone.

Best wishes

Ed

Phil Wakefield

(Google Reviews) 8th June 2019

We are delighted with our lovely motorhome and the excellent professional service offered by Peter and Mike. Their handover was so thorough and nothing was too much trouble. The motorhome was beautifully presented. We are so pleased that we bought from NDMH. Thank you. Hazel and Phil

26th May 2019

Just to say Thank you.,Having finally made the hard decision to part with our campervan due to lack of use ,we contacted N.D.M.and were able to call in on returning from our last trip for Mike to inspect it .He was able to offer a fair price and he agreed to collect the van a few days later ,from our home in Cornwall. Mike and Peter arrived at the agreed time , they were polite and professional and the deal was soon concluded over a cup of  tea ,  .We felt confident we had made the right decision in selling to N.D.M. and would have no hesitation in recommending them

Best wishes

Irene and John Ashton

25 April 2019 

On semi retirement armed with an nhs lump sum I started Searching for my first motorhome...Spending such a lot of money is daunting prospect . I travelled all round the country on the search ... when all the while on my home turf was the very lovely North Devon Motorhomes company led by Peter and his son mike.  They are both genuine honest and professional . They made me feel safe and confident in the decision to buy the van, even driving it to a garage for an independent assessment that I requested . they were both very patient at handover answering all my questions . The van was in such good condition inside and out and has been an absolute joy from the get go .

Peter and mike Provide a first class service . I highly recommend them to you. 

Maz

10th Jan 2019

Hi both, 

Just dropping a line to say thank you for the service you provided when you bought my campervan. The whole process was very smooth and the money reached my bank the same day. It was a pleasure doing business with you both.

Bryan

14th Feb 2019 (by email)

I am a happy boy indeed. Looking forward to using the 'Tour Bus' as a trip into freedom and exploration. It's a gem. I will be your way again quite soon, Saunton sands is wonderful as is so many other areas at the north of our beautiful county. I found North Devon Motorhomes using google maps believe it or not, after having exhausted the main dealers and several private sales. I have learned a great deal and I believe I have arrived on something rather perfect. It was as this point I extended my search using Google Maps from there you were easy to find. I am fan of google, I have always been a keen advocate of their services even though it has made them one of the most or indeed the most powerful companies in the world.

I like your business, I worked with my father for many years in the motor trade. Your eye for quality is keen and your communication is very professional, whilst being endearing and honest. Good on you, I will write a review on Google Maps then I suggest you link to it on your website. Here I will be posting photos on my travels with the bus, there are nooks and crannies that need to be found and shown off on Google Maps, at times perhaps in artistic ways. I am waffling, on a bit of a high about my new purchase. Thanks to you both!

Regards, 

Steve Scagell 

12th April 2018

Hello Peter and Mike,

Just wanted to say a big Thank you For your excellent service when purchasing  our new to us Motorhome. 

Nothing was to much trouble and  your advice was invaluable, lovely people, 

Thank You Both

Kind Regards

Kristen and Peter Ellis

24th January 2018

Good Morning Gentlemen 

It was a joy to meet you all !!! We would both like to thank you Soooo much for everything most of all for trusting in us and waiting for us to get there from Spain when you had so many other’s interested !!!

All went well on our travels back to Spain it took a little longer than expected due to Siri’s directions but at least we got to see the scenic route !

No problems with Humphrey all in working order a few squeaks & whistles but nothing that can’t be adjusted and a little personalising TLC, Also the aircon worked on the last part of our journey yeah !!!

Again just to say you would be very welcome here should you decide to take some time out !!

You're all wished the very best for a fantastic business year !!

Take care  

John  & Mazie { Hazel }  

29th September 2017

I just wanted to write to say thank you for an incredibly professional service after selling my Mum's motorhome to NDM this morning. It has been a very difficult time for us all with the loss of my father, selling the motorhome was going to be an emotional time for my Mum and after explaining this to Peter the sale was handled so well. My Mum and Dad spent so many happy years in the motorhome.

Many thanks indeed and I will will certainly be recommending NDM to friends and family.

Kind regards

Steve Hart

1st Sept 2017

We upgraded from our 2005 Autocruise in July 2017 and bought our 2008 Rapido 7099F from North Devon Motorhomes. The vehicle was as immaculate as described, Peter and the staff at ND Motorhomes supplied a first class service. 

The motorhome came with a new habitation certificate and was fully serviced, they even had fitted a new cam belt that wasn't due to be replaced yet. 

If you are looking for a motorhome I can highly recommend contacting them for a friendly no obligation service. 

Norm and Gill, Essex

Carol Schliffke

 5 June 2017

Just bought our Chausson Flash 510 from here.....very happy with it, and with all the help they have given to help us sort out a couple things.....will definately buy from here again..... if we ever need to change......Lovely family run business

Bob Walker

 5 June 2017

Very pleased with our new (to us ) motor home that we have just purchased from them, they went out of there way to help us out with a few minor issues. if we do change in the future we will go back to see them.

Thanks very much guys.

28th March 2017

We upgraded from an older camper van to a 2009 Swift Escape, saw it, liked it, Peter sorted it all out, so we bought it. Very happy with the service and will recommend to any one looking for a motorhome, give them a call, better still, go along and look as my wife and I did, she's thrilled with the new van and planning places to see. 

A big thank you to all at North Devon Motorhomes, a great team to deal with, well recommended.

R Greenaway

8th March 2017

We are now the proud owners of an Autosleeper Duetto and would like to thank the team at NDMotorhomes for a beautifully presented Duetto and a smooth handover and transaction.

The Ford Transit, in my husband`s words is a "doddle to drive" and for me, the interior fixtures and fittings, a sheer, lovely luxury!

Thank you always, for your patience and helpfulness and of course excellent cuppa.

Although, the weather has been too horrible to take it very far, we look forward to testing it out next week, on a long journey there and back but are confident that the Duettos' performance will be as good as it looks!

All the best to you for the future.

Peter and Audrey

21st February 2017

Hi Peter & Mike,

Thank you so much for the excellent service you provided when we purchased the Lunar Lexon EW Caravan in January, and for being understanding when there was a delay in collecting due to the weather.

My daughter is now living in the Caravan and was very pleased with the presentation and all the extras which came with it, ie Water Hog and Pump, Waste Master,and Electric Hook Up Cable.

It was certainly worth the trip from Bristol to North Devon, and a pleasure to do business with you both.

Wendy Gilvear

27th January 2017

Excellent service selling our camper on our behalf. Thanks to NDMH. 

Stuart Cook

7th December 2016

We would like to thank you for the smooth purchase of our caravan. Your valet and preparation of the vehicle including a service was first class. You included all we needed for a holiday right down to a set of crockery. Excellent service and would recommend you unreservedly. 

Regards

Terry and Pat Davies

5th November 2016

Hi Peter

Just to let you know we are very happy with the Bailey Pageant that we have brought from you.

We had looked at a few dealers prior to finding you, and were pleased we found you.

The photos and description of the van on your website were accurate and clear, negotiation was a pleasure, preparation of the van and the handover was great. Nothing was too much trouble. 

Will definitely recommend you and your team.

Thanks again for your help.

Jason, Sarah and Charlie

31st October 2016

Hi

We popped in to your place on Saturday and just wanted to say thank you for showing us some campers it has given us a good insight into what we want and whilst not quite in a position to buy just yet hopefully within the next couple of months we should be and certainly by March 2017. Also to say how helpful and honest you were and we will certainly be coming to you when we are able to buy.

Kind regards

Jenny

September 2016 - By email

Hi Gentlemen

Buying the Duetto campervan was my first dealing with NDMH but I will happily buy the next vehicle from them.

They didn't try to hard sell me a vehicle but listened to what I wanted and matched that to a suitable camper. They were knowledgeable about their vehicles, offered a fair trade in price and sprung no unpleasant surprises during the sale process. Everything was up front and honest in my opinion.

At handover, the equipment was fully demonstrated to my satisfaction and they had as long as it took for me to understand how things worked. There was no pressure. The vehicle was thoroughly prepared and well presented and has been almost faultless.

Almost? A drain tap has malfunctioned but by return of email, the matter was resolved.

Nice people to deal with and well worth a journey to north Devon.

Martyn Moss  

July 2016 - By email

Hi guys,

Well we have had our Autosleeper Symbol for about 3 weeks now and we have just got back from our first 5 day trip to both Truro and Port Isaac. The van behaved very well indeed, and we had no problems at all. It’s a steep learning curve for both Irene and myself, but with the van and all that goes with it working so well its been a great experience, the added bonus is our two West Highland Terriers loved it too. 

Should we get a small win on either the lottery or premium bonds we will be in touch to buy something a little larger.  

Please feel free to add this e mail to your reviews so other would be customers can see what great service you give to your customers.

Again many thanks, Brian & Irene -  Plymouth

March 2016 - By email

Hello Peter and crew,

Just to say we have owned The Beast our Hymer for a year now and we love her, she has been all over Norfolk last year and this year we are off to France and Spain as Paul retires in June. We tell everyone who asks the Hymer where we bought it  up there in Ilfracombe and about your fantastic service and help buying our Hymer, thank you from Lin and Paul - Hymer B654.

St. Ives Cambs

11th January 2016 - by letter

Chausson 85 Motorhome:

Many thanks againg for the professional manner in which you and your staff handled the issue with the instrument panel on our vehicle.

As promised and in an effort to support and show our appreciation I have enclosed a cheque which I hope at least goes someway to meeting half the cost of the parts.

Yours sincerely

Mark and Janine Copleston

4th Jan 2016 by email:

We recently decided to sell our camper van and were pleasantly surprised at how quickly and easily we were able to make the arrangements for it to be sold.  We are happy to commend North Devon Motor Homes to anyone who is seeking to buy or sell a Motor Home. In fact, when we buy our next motor home, we will be paying them a visit!

Kindest regards,

Revd Dr Karen E Smith

Nov 2015

Just a very grateful thank you to young man from NDMH who helped us with cardboard and tape to cover our smashed window and mirror after staff at the service station on A3125/B3230 recommended you, and to say that when we are next in North Devon we will be recommending you to all our friends etc too.

Once again, our sincere thanks.

Barry JEFFS

Captain Royal Marines

Colina Hine

Having to sell our motorhome through ill health we would like to thank you for your friendly, fair service.  We hope whoever buys our vehicle has as much enjoyment using it as we did.

From:  Mr and Mrs Edwards, North Devon

We purchased our caravan at the beginning of the year and have had excellent service from both father and son.  Our caravan was checked and serviced prior to collection and we can only but recommend them to anyone thinking of purchasing a caravan from a local dealer.  Nothing was too much trouble, and any queries we had were promptly dealt with.

By email

Dear Peter and Mike

Just a quick note to say how much we enjoyed our negotiations with you on Monday.  As you know, we were almost victims of a scammer on our first attempt to sell our motorhome, so it was a huge relief to meet up with you at our second attempt.

We were fascinated by Mike's damp meter and impressed by the professional way you dealt with our transaction.

We were reassured by your invitation for us to accompany you to the bank to arrange payment, and we did enjoy our lunch with you while we waited for our bank to confirm that the funds had been successfully transferred.

Should we decide to buy another motorhome (or indeed a caravan),  you can be certain that you will be our first port of call.

Very best wishes for the future.

John and Sally White

Dear Peter and Mike

I am very pleased with my Autosleeper camper van which I collected from you recently after a long search.

I received very friendly and helpful service from both of you.

I was also very appreciative of the thoughtful provision of enough fuel to get me home!

I wish you both every success with your business in the future.

Kind Regards

P R

29th November 2013 (by email)

Dear Peter & Mike we would like to express our thanks for the very fair and efficient way that you dealt with our motorhome sale, (Autocruise Starfire 2000) and for your advice and hospitality on our visits to your premises. 

We would happily recommend your company. 

Best wishes for the future.

Peter & Kath Rush

John and Maureen Butcher (by email)

Dear Mike.

Thank you for your excellent customer service and a very well prepared motorhome we took delivery of in. We have been to several place in and around North Devon in the last week and have enjoyed the experience of owning our first motorhome.

We would certainly recommend your company to anyone looking for a caravan or camper van as a first port of call. 

Once again thank you for your first class service. 

John and Maureen Butcher.

11th June 2013 (by Letter)

Mr and Mrs P H  Capon

Dear Mike and Peter

My wife and I would very much like to take this opportunity to thank you both for the kind care and attention you gave to us when we purchased a motor home from you very recently.  

The motorhome was a 2006 VW LT35 2.5 TDI which was very modern and alive with technology when compared with our old VW Autosleeper, so much so, that my wife became concerned that we had made the right decision.  When I phoned the next day to ask if we could come to view the motorhome again to ensure that we had made the right choice, we were treated with the greatest kindness and courtesy and assured that there was no pressure, even though we had put down a deposit, as it was your policy to ensure that the customer was entirely happy with their purchase.  

We would say that because of the professionalism and gracious attitude of both Mike and Peter Stern that my wife’s fears were completely allayed and that having been shown all around the motorhome again and with everything explained we knew we had made the right choice.

We have only just returned from a holiday and have found the VW LT35 a dream to use and drive and are extremely delighted with its performance.

Thank you both again as it has been a pleasure to do business with you as we have found you to be both fair and genuine in all your dealings with us throughout the whole transaction.  Therefore we would not hesitate to recommend your service to anyone who is looking to purchase a motorhome.

All the very best for your future

Peter and Audrey Capon

3rd August 2013 (by Letter)

Mr R Poulter

Dear Mike and Peter

Just a line to thank you for selling my campervan on a sale or return basis.

After a nightmare experience buying the van from south coast campervan company, it was a pleasure doing business with you.

A straight forward sale, no problems and the funds transferred immediately to my account.

I would certainly recommend North Devon Motorhomes to any potential buyer.

R.A.Poulter

Marian and Phil Laycock (by Letter)

Dear Peter,

We're very pleased with our Avondale caravan and for the service carried out prior to purchase.

Many thanks for you help and service too.

Marion and Phil Laycock

Mr Mrs Cunningham

Just a note to say Thank you for your hospitality when we arrived in Devon last week, and for looking after us so well.

So kind of you, we arrived home safe and well, no problem with the van.

Regards

Mr Mrs Cunningham

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North Devon Motorhomes Limited - Caravan and Motorhome Sales
Swimbridge - North Devon - EX32 0PL
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